01 / Route
Support Assistant
Answer common questions and route requests.
Teams usually use this when non-defence federal service teams that need better routing, updates, and reporting.
Answer common questions and route requests.
Keep requesters informed.
Schedule service appointments when needed.
Summarize request volume and turnaround.
That gives people a clearer queue and makes it easier to add booking or follow-up later.
Use the same page shape everywhere so new industries can be launched quickly and consistently.
Connect the industry page to employee pages, playbooks, and a booking flow so visitors can move from interest to action.